Rule 7: Delight Your Customers

Episode 7 • May 04, 2022 • 00:27:49
Rule 7: Delight Your Customers
The Platform Rules: Digital Transformation for Product Companies
Rule 7: Delight Your Customers

May 04 2022 | 00:27:49

/

Show Notes

Buyers have always craved great features at compelling prices. But now there’s a 3rd dimension that matters just as much: their customer experience. Joining us is Alexa Vignone, EVP at Salesforce.

Other Episodes

Episode 5

April 21, 2022 • 00:33:04
Episode Cover

Rule 5: The UX Matters

Imagine business applications with a UX that’s so ubiquitous and natural, that it’s virtually invisible. Got an expense report or ECO to approve? Send...

Listen

Episode 3

April 08, 2022 • 00:21:22
Episode Cover

Rule 3: Cloud is the Future

The revolution is here, and it’s happening on the cloud. Manufacturing must pick up the pace or get left behind.We welcome Heather Multhaupt from...

Listen

Episode 14

September 06, 2023 • 00:40:04
Episode Cover

Rule 14: Transform Product Data into Market Success

Whether you're a marketer striving for consistent and accurate data across all channels or a product manager aiming to streamline workflows, this episode will...

Listen