Buyers have always craved great features at compelling prices. But now there’s a 3rd dimension that matters just as much: their customer experience. Joining us is Alexa Vignone, EVP at Salesforce.
When the product was king, it was all about what the product could do. Now that customer is king, it’s about creating the best...
Working for six different PLMs over 25 years, Michelle Stone has picked up a fair share of best practices when it comes to driving...
Pandemics, shipping snafus, extreme weather. All have conspired to completely upend global supply chains. When will it end? And if it won’t, what can...