Rule 7: Delight Your Customers

Episode 7 May 04, 2022 00:27:49
Rule 7: Delight Your Customers
The Platform Rules: Digital Transformation for Product Companies
Rule 7: Delight Your Customers

May 04 2022 | 00:27:49

/

Show Notes

Buyers have always craved great features at compelling prices. But now there’s a 3rd dimension that matters just as much: their customer experience. Joining us is Alexa Vignone, EVP at Salesforce.

Other Episodes

Episode 0

March 08, 2022 00:01:17
Episode Cover

The Platform Rules - Teaser

Digital transformation is all the rage, but there’s no clear definition of its scope and even less practical guidance about how to achieve it....

Listen

Episode 11

July 26, 2023 00:29:25
Episode Cover

Rule 11: One Platform, One Vision

Savant Systems, parent company of GE Lighting, is a leader in premium smart home and smart power solutions. Beth LeClerc and Angie Larson join...

Listen

Episode 19

November 15, 2023 00:29:08
Episode Cover

Rule 19: Exponential Growth Requires Scalable Tech

Guest Heather Multhaupt, VP of Team Services for Alert Innovation, shares the company's journey after being acquired by the supply chain giant Walmart for...

Listen